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Senior Application Support Analyst

Company: VirtualVocations
Location: Kissimmee
Posted on: October 23, 2024

Job Description:

A company is looking for a Senior Application Support Analyst to assist customers in effectively utilizing their software to meet business objectives.



Key Responsibilities

Provide advanced technical consultative application support for core software modules
Document service requests and replicate customer challenges using remote access tools
Mentor team members and lead collaborative efforts to resolve customer issues


Required Qualifications

Bachelor's degree or equivalent experience
5+ years of technical customer support experience in a software environment
Intermediate to advanced knowledge of Microsoft SQL Server, MS Office, and Salesforce
Prior knowledge or experience in the legal finance sector or similar financial systems
Experience with Elite software is required

Keywords: VirtualVocations, South Beach , Senior Application Support Analyst, Accounting, Auditing , Kissimmee, Florida

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