Database& System Administrator
Company: Stellar MLS
Location: Orlando
Posted on: October 19, 2024
Job Description:
Description:Stellar MLS was Named a 2022 and 2023 Top Workplace
by Orlando Sentinel!We are seeking Superstars, Get the Job Done
Leaders, and Go Getters to Join our Stellar Team of Multi-Talented
Professionals!
Benefits - We offer a comprehensive benefits package of medical,
dental, short/long term disability, life insurance, personal time
off, volunteer days, and a 401K plan.
This is a Hybrid role, must be able to work in a hybrid work
environment both in the office and remotely (in the state of
Florida).
These essential job responsibilities, requirements, and skills are
not to be construed as a complete statement of all
responsibilities, requirements, and skills. Database & System
Administrator will be required to perform other job related
essential and non-essential responsibilities, requirements, and
skills as required.
What it is:The Database & System Administrator is responsible for
the maintenance and administration of information technology
resources such as databases, servers, cloud infrastructure,
software, and computer systems to ensure high levels of
availability and security throughout the enterprise.Reporting to
the Sr. IT Manager, this role interacts with other team members
participating in the planning and implementation of policies and
procedures to ensure availability, support, and maintenance is
consistent with company goals, industry best practices, and
regulatory requirements.
What you'll do:This is a salary, exempt, full-time role. Your
essential duties and responsibilities will consist of:
- Interacts with team members on support related issues in a
technical support role
- Responds to requests from users via telephone, e-mail, walk-ins
and chat in a courteous manner, and creates relevant documentation
as needed
- Creates required reports in response to business user
needs
- Recommends software and hardware improvements, upgrades,
patches, reconfigurations, and/or purchases, especially as it
relates to databases.
- Utilizes existing documentation to complete recurring
tasks
- Assists with communications (e-mail, IM, etc.) and connection
solutions, including workstation connectivity, local area networks,
company website, intranet, and Internet applications
- Monitors systems and databases to ensure they have the latest
updates and security patches
- Assists in troubleshooting of internal and datacenter
network/server issues
- Monitors back-ups of servers and related systems
- Ensures adherence to company I.T. policies and procedures
- Manages end user accounts, permissions, access rights, and
storage allocations in accordance with best-practices regarding
privacy, security, and regulatory compliance
- Administers, configures, and maintains Microsoft SQL Server,
including on-prem and Azure SQL environments.
- Performs regular database maintenance tasks such as
backup/restore, optimization, and indexing.
- Writes, tests, and optimizes SQL queries, views, stored
procedures, and SSIS packages.
- Ensures data integrity and availability through proper
management of database schemas, indexes, and table partitions.
- Implements and manages database security, including roles,
permissions, and encryption.
- Manages and maintains data warehouse systems, ensuring proper
ETL processes and data quality.
- Utilizes database management tools for monitoring, alerting,
and performance tuning.
- Develops and maintains documentation of database
configurations, processes, and procedures.
- Collaborates with development teams to design and implement
database solutions that meet business requirements.
- Assists with disaster recovery planning and execution related
to database systems.
- Microsoft 365 administration (Exchange Online, Azure Active
Directory, Security & Compliance Center, Teams)
- On-call for production systems support
- Minimal travel required
- Other responsibilities as assigned.
- Timely and regular attendance is an essential function of the
position; being physically present in the work environment is an
essential job function.
- Cross-training for other departmental functions is expected and
required.
- Must be able to work in a hybrid work environment both in the
office and remotely (in the state of Florida).
Requirements:Who we need:To succeed in this role, the Database &
System Administrator will need a particular skill set. For this
position, those include:
- Other Essential Skills
- Experience with database clustering, replication, and high
availability configurations.
- Working technical knowledge of networking protocols and
standards such as TCP/IP, DNS, DHCP, FTP, SFTP, FTPS, SSH,
Subnetting, VLAN's, VPN's (Site-to-Site and client access), QoS,
etc.
- Hands-on experience managing Microsoft Azure - Networking, VM,
backups, security, etc.
- Security-focused individual; familiar with security best
practices and MFA, WAF, etc
- Hands-on experience administering Active Directory (ADFS, ADDS,
Group Policies, DNS, DHCP, etc.)
- Salesforce Administration experience is a plus.
- Working knowledge of virtualization technologies such as VMWare
vSphere, Azure, Serverless, AWS, etc.
- Working knowledge of creating, modifying, and deploying scripts
like PowerShell and/or other scripting tools.
- Experience with Microsoft Windows Server operating systems
2008-2022 and Windows 10/11 administration.
- Managing File and Print Servers. Papercut is a plus.
- Working with web servers - IIS, Apache/LAMP Stack, Basic
HTML/PHP, load balancers, CDN, WAF.
- SSL, SSO, Ping Identity, and Azure App certificates and
secrets, as well as monitoring/updating them.
- Position includes providing Database Administration as well as
Server, Desktop and Network Administration
- Management of cloud-based telecommunication systems. Five9 and
Zoom Contact Center are a plus.
- Ability to work well with others and follow any task to its
logical completion with minimal intervention from others.
- Practiced interpersonal relations and oral presentation skills,
with a focus on rapport-building, listening, and questioning
skills
- Strong organizational skills that reflect the ability to
seamlessly perform and prioritize multiple tasks with excellent
attention to detail in a fast-paced environment.
- AI Skills such as Prompting, RAG, GPT, Gemini, etc., are a
plus.
- Experience SOC2 and CIS 8 Security Controls
- Exceptional customer service skills.
- Proven analytical and problem-solving abilities
- Proactive rather than reactive
- Ability to absorb and retain information quickly
- Ability to present ideas in user-friendly language
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a
high-pressure environment
- Adept at reading, writing, and interpreting technical
documentation and procedure manuals
- Ability to conduct research into hardware and software issues
and products as required
- Ability to present ideas and solutions in user-friendly
language
- Possess strong knowledge of database, network and systems
administration
- Excellent written and oral communication skills
- Able to maintain professionalism at all times
- Experience working in a team-oriented, collaborative
environment
- Hands-on software and hardware troubleshooting experience
- Experience with data management
- Experience documenting and maintaining configuration and
process information2. Essential Physical Skills
- Acceptable vision and hearing (with or without correction)
- Bending on occasion and lifting and transporting up to
approximately 40 pounds occasionally
- Standing and walking approximately 8-10 or more hours a
day
- Talking and sitting for long periods of time, approximately
8-10 hours a day
- Writing and/or typing for long periods of time, approximately
8-10 hours a day
- Dexterity of hands and fingers to operate a computer keyboard,
mouse, hand tools, and to handle other computer
components(Reasonable accommodations will be made for otherwise
qualified individuals with a disability).
3. Education, Certifications, and Software Skills
- An Associates degree in the field of computer science with two
years of experience or four years of experience in information
technology and at least two years of equivalent work experience as
a database or system administrator.
- Industry certifications from CompTIA, Microsoft, Cisco,
Salesforce, etc are desirable
What you need to value:The Database & System Administrator must
embody these core competencies:
- Dealing with Challenges - An ability to deal with challenges
and difficult situations in a practical and optimistic way
- Initiative - The drive to identify, create and act on
opportunities
- Innovation - The drive and ability to generate and use ideas to
improve business results
- Customer Focus - The drive and ability to deliver exceptional
service to customers and colleagues
- Professional Development - Develop and maximize the
capabilities of yourself and othersAt Stellar MLS, we know the best
ideas are born from diverse perspectives. We are committed to a
team culture of diversity and inclusion in our organization and
understand the value of each person's contributions. We do not hire
anyone simply to perform a job function. We believe that your
skills will make those job functions an effective, integral, and
important part of the growth of your department and Stellar and
will contribute to the success of your colleagues and our
customers. We value the skills that you bring to Stellar and expect
that you will affirm our culture and values of collaboration,
professionalism and cooperation through your actions and job
performance.
We are an Equal Opportunity Employer/Drug Free WorkplaceE-Verify
Participant
PI890a9bda4f1f-37248-35625500
Keywords: Stellar MLS, South Beach , Database& System Administrator, IT / Software / Systems , Orlando, Florida
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